Crypto alternate Backpack has formally launched the claims course of for customers of the now-defunct FTX EU platform, in response to an April 1 assertion.
BackPack CEO Armani Ferrante stated:
“It’s been a protracted, sophisticated course of with a number of events, however we’re completely satisfied to lastly open up id verification for FTX EU prospects on [our website.]”
In accordance with BackPack’s web site, claimants should full KYC (Know Your Buyer) verification utilizing the identical electronic mail tackle they used on FTX EU. This requirement goals to substantiate the legitimacy of every declare and forestall fraudulent requests.
In the meantime, the second step, which includes fund withdrawals, has but to be introduced. Backpack acknowledged that additional directions would comply with quickly.
Ferrante added:
“Returning funds as shortly and safely as attainable is our primary precedence, and we’re right here to reply any questions alongside the best way.”
FTX ties with BackPack
This growth offers some respite for the European customers of the failed alternate.
Backpack’s involvement with FTX EU started in January 2025 when a chapter courtroom accepted its request to amass the entity.
The acquisition additionally granted Backpack entry to the MiFID II license held by FTX EU below the Cyprus Securities and Change Fee (CySEC). This regulatory approval permits Backpack to supply compliant crypto derivatives, together with perpetual futures, throughout the European Union.
Backpack agreed to handle the claims and reimbursements owed to FTX EU prospects as a part of the acquisition deal.
On the time, Ferrante emphasised that the corporate’s duty was to revive consumer funds, important to rebuilding belief within the digital asset business.
FTX reimbursement efforts
This growth comes because the broader FTX property prepares for its first spherical of huge creditor repayments.
The bankrupt alternate plans to disburse claims over $50,000 by Might 30, greater than two years after its collapse in November 2022.
FTX has acknowledged that almost all claimants will get better 118% of their money owed based mostly on values from the chapter submitting date.
Nevertheless, some collectors argue that the determine doesn’t mirror the rise in crypto costs since then.
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